Service in short, is not what you do, it is who you are. It is a way of living that you need to bring to everything you do, if you are to bring it to your customer interactions. – BetsySanders

Customers don’t expect you to be perfect; they expect you to fix things when they go wrong – Donald Porter

Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers. – Ross Perot

Good service is good business – Siebel Ab

In a world of internet customer service, it’s important to remember your competitor is only a mouse click away – Doug Warner

Customer service is not a department; it is everyone’s job – Anonymous

Make a customer, not a sale – Katherine Barchetti

Your most unhappy customers are your greatest source of learning – Bill Gates

The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you – Derek Sievers

A lot of people have fancy things to say about customer service, but it’s just a day-in day-out, ongoing, never ending, and persevering, compassionate activity. – Christopher McCormick, CEO of LL Bean

I attract a crowd not because I’m an extravert; I am over the top or oozing with charisma. It’s because I care. – Gary Vaynerchuck, Author of ‘The Thank You Economy’

Memorable customer service can only take place in a human-to-human situation – Jeffrey Gitomer

Whatever you are be a good one – Abraham Lincoln